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Head of Supply Chain Management


Contract typePermanent Full Time


This is an exciting opportunity for a Head of Supply Chain Management looking for a new challenge in a rapidly growing FTSE 250 on the south coast.


We are looking for someone who will drive the agenda on procurement and supplier relationship management across the business. You will contribute to strategy and to business performance through effect management of the third party supplier base, driving value into the business.


Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.7 million customers in the UK. We've significantly grown our customer base over the last three years and we now employ over 3,400 colleagues

It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have some fun along the way.


The Role


The Head of Supplier Chain Management will be accountable for the leadership of procurement and supplier relationship management for a large section of the UK business.


Your remit will include the following;



·        Delivery of value additive, well controlled and robust procurement processes aligned to business need

·        Proactively engage with internal stakeholders, leveraging research and your experience, to build a pipeline of procurement opportunities

·        Manage the procurement process and compliance with procurement policy


Supplier Relationship Management

·        Oversee relationships with all non-claims suppliers of the business, directly managing key aspects of relationships as you see fit or delegating effectively to your SRMs

·        Lead the strategy and the conversation around management of third party spend for the business

·        Help us build a supply base of partners with whom we work closely and productively

·        Proactively engage with and influence both the business and suppliers to deliver creative and intelligent  initiatives that increase value for both the business and its supplier base

·        Closely monitor and manage supplier performance, addressing internal or external issues as they arise and conducting regular engagement, at a variety of levels with key suppliers

·        Meet all regulatory, governance and internal compliance requirements of our supplier relationship management activities

·        Lead a small team of experienced SRM



 Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.


Conquest House,
Collington Avenue,
TN39 3LW
About Bexhill-on-Sea

Glassdoor 3.6

The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.

Indeed 3.6

As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.