Your mobile application

You may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.

Send link Apply anyway

Learning and Development Designer


Contract typePermanent Full Time


Learning and Development Designer


Due to the continued growth and expansion of our brand, an exciting, new opportunity has arisen for an experienced Learning and Development Designer to join our HR team in our Bexhill office. We offer a great work life balance with up to 2 days a week working from home. You are trusted to manage your workload effectively and efficiently, prioritizing the needs of the business.  


The Role


This role will be instrumental in the design of e-learning solutions and instructor led training for all aspects of our business requirements. You will develop and support our Learning Management system and provide administrative support for this function as well as design and execute learning solutions to support our business objectives.



Your remit will include the following:

·       Design & develop digital learning solutions to support curriculum framework
·       Design and develop ILT and facilitated training interventions 
·       Work closely with subject matter experts
·       Assist with the design of the learning curriculum 
·       Where necessary interface with partners and business leaders to successfully deliver training interventions and learning solutions
·       Act as a representative of learning design to internal and external customers
·       Develop content that drives the objective of delivering a curriculum 
·       Blended learning objectives
·       Support development of our essential annual training 
·       Support and develop management information and reporting to our stakeholders



Required skills & experience


·       Must have experience of working in a motor claims environment, preferably to include technical claims processes

·       Must have knowledge and experience of design in ADDIE training methodology

·       Experience in Adobe Creative Cloud - Captivate – Photoshop or Articulate desirable

·       Knowledge of learning management systems, Moodle content management and learning portals

·       Strong Microsoft Office skills

·       Must have experience of e learning authoring tools and or web page development



Advantageous Experience


·       Knowledge of the Insurance market desirable

·       Some knowledge of programming in both client and server scripting languages – Javascript, HTML5 and PHP desirable.



Personal attributes

  • Excellent communication skills – can present to, and interact with, varying stakeholders
  • This is a dynamic, fast paced working environment – candidates should be comfortable working within that setting
  • Great attention to detail – systematic approach to managing your workload
  • Embraces opportunities to develop and learn – shows a great level of self-awareness and drive
  • Able to make decisions and use own initiative
  • Creative and practical skills



Benefits for you

Please find some of the great benefits we offer here at Hastings Direct;

  • Competitive basic salary which we will share with you upon shortlisting, but do feel free to email the Recruitment team for more details in advance of your application –
  • 2 days a week working from home
  • Bonus earning potential
  • 25 days holiday
  • Health Cash Plan
  • Flexible benefits – buy or sell holidays,  dental plan, health care cash plan
  • Discounted Hastings Direct products


Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.





Conquest House,
Collington Avenue,
TN39 3LW
About Bexhill-on-Sea


The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.


As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.