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Personal Assistant


Contract typePermanent Full Time


Hastings Direct is a fast growing, agile, digitally focused general insurance provider to the UK market, with over 2.7 million customers and employing over 3000 colleagues at sites in Bexhill, Leicester and London.

At our Bexhill office, we now have an opportunity for a Personal Assistant to join the team. You will be responsible for providing the full range of PA and secretarial services to a business area.

The main responsibilities of the role will be:

  • To manage a business diary and inbox, including screening and prioritising requests/information appropriately and highlighting key items, ensuring urgent tasks are dealt with promptly.
  • To pull together, collate and distribute both regular and ad hoc reports as required, including creating and amending PowerPoint presentations and spreadsheets
  • To raise purchase orders and OREs, ensuring timely and correct payments are maintained, managing any related queries.
  • Undertaking administrative support duties to help any or all parts of the business area.


 Skills Knowledge & Experience

  • Significant previous experience in a PA position where professionalism, discretion and confidentiality was essential.
  • Excellent organisational and time management skills, and the ability to multi-task effectively.
  • A professional telephone manner and strong interpersonal skills.
  • High proactivity and service excellence ethic - anticipates needs and uses initiative to pre-empt instruction – thinks ahead.
  • To ensure the tasks they perform are accurate and free from errors.
  • To identify potential issues before they occur.
  • Able to work on own initiative using good judgement
  • Comprehensive knowledge of the Microsoft Office suite. (Excel, PowerPoint, Word, Visio and Outlook)
  • Flexible attitude to work


In return for your skills and experience, you will receive a competitive salary along with up to 5% annual bonus, up to 3% contributory pension, life assurance, along with Hastings Direct discounts and reward schemes, with the opportunity to progress and develop your career.

If this sounds like you then please don’t hesitate and apply today!



Conquest House,
Collington Avenue,
TN39 3LW
About Bexhill-on-Sea


The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.


As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.