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Serena Chandler2.jpgWe’re excited to be participating in the 30% Club again this year, giving our colleagues the opportunity to take part in the mentoring scheme. Claims Product Owner, Serena, told us more about being a mentee and the impact the programme has had on her career and progression. 

Why did you want to be part of the 30% Club scheme?
My manager at the time put me forward for the scheme. I was delighted and also shocked that I had been selected as I hadn’t been working at Hastings for very long, but I jumped at the opportunity! I’d had mentors in the past and I know how valuable they can be. 

What did you find most interesting about being a mentee?
The algorithm that the 30% Club uses to match you and mentor is super accurate. I was matched to a person who had similar values to me, which really helped during our initial meetings and to build our relationship. The scheme itself held regular workshops with keynote speakers and presenters covering a wide range of topics which were engaging and interactive. 

What did you find challenging? 
The workshops were held virtually due to Covid restrictions. I found it challenging to switch off from work and distractions to dedicate time to all of the workshops. I think face-to-face sessions would give more opportunity to network. However, the scheme is global so people from all over the world were able to join the workshops and engage in break-out sessions.

What was the most significant achievement/part of the mentoring journey? 
I have built a trusted relationship with my mentor and we have agreed to continue with our meetings outside of the scheme. We can speak openly and have shared experiences which has helped us both. 

Has being part of the 30% Club changed the way you think about your career? 
I definitely feel more confident about my career and the way I feel about progression and taking on more responsibilities outside of my comfort zone. It has opened my eyes to trying something new, thinking about my transferable skills and what I could offer to alternative departments and other roles. My mentor has made me realise how important an internal network is and the importance of dedicating time to these relationships. 

What are your hopes for the future and have these changed because of the support and learnings you gained from your mentor? 
I now have a development plan for the next 12-18 months, which I will continue to work on with my mentor. My approach to development has changed and I have more targeted areas to work on, with clear timelines and goals to achieve to prepare me for my next role. I now think about short term goals to learn something new or to complete a training course, and also give a lot more focus to longer term goals. 


Find out more about diversity and inclusion at Hastings Direct.

 

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