Starting a new role is often a healthy mix of excitement and nerves, and that’s exactly where Ben’s story begins. Over the course of one year, we caught up with him at different stages of his journey to see how he settled into #lifeatHD as a Customer Representative.
From the early days of training to taking his first independent calls, and through the support he’s received from his leaders, to the moments of self-belief that came with experience – Ben’s story shows the process of finding his feet and growing confidence.
Fast forward a year and Ben’s journey has already taken some exciting turns. With new opportunities on the horizon and a growing sense of pride in what he’s achieved, his reflections show how far you can go when you’ve got the right support, the right mindset and the chance to thrive.
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