I studied BA in English & Education followed by MA in Philosophy and a Postgraduate diploma in Law and started the Hastings Direct Claims Graduate programme in 2014 just after finishing my law degree.
Through the work I’ve been involved in, first in Claims and then during the implementation of our new Guidewire broker platform, I’ve had the pleasure of working with some fantastic colleagues across the business and learned a lot of new skills along the way. It’s surprising how much is going on behind the scenes and how different areas collaborate to create change and help the company grow.
After working on the Guidewire project an opportunity to move into Digital and Marketing came up which allowed me to develop my career in a new direction. I’ve now been with the team for 2 years and have an exciting role within continuous improvement and delivery of our customer communications.
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.