Hear from Nilesh who has benefited from our new retail shift pattern
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I’ve been working at Hastings Direct since March 2016. When I joined there were around 300 colleagues in our new Leicester office (now there are over 1,500). To ensure we were able to manage customer calls, colleagues worked on a rotational shift with hours between 08:00 and 21:00 plus weekends.
The new shifts are one of the reasons I love working for Hastings Direct but here are lots of others:
· The leadership team are positive and help us all work to a common goal
· We have free fresh fruit delivered twice a week to our offices
· Free hot drinks are available from the vending machines
· There is a great on-site canteen for colleagues
Truly a great company to work for!
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3.4
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
3.6
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.