I’ve been at Hastings for five months now and I can honestly say it’s been brilliant! Moving away from my previous employer of 19 years was a massive decision for me, but I certainly have made the right choice. In fact I should have done it years ago. Hastings as a company is everything that it promises and more. The most overwhelming difference is the way that they put their colleagues first in everything that they do, which is reassuring and refreshing.
My role as Head of Contact Centre in Leicester is busy, diverse, challenging, crazy but most of all rewarding. The team of people that I work with have been extremely welcoming, are driven and talented, and really care about doing the right thing for our colleagues and our customers. The environment in Leicester is unique, purpose built, modern, spacious offices where every need of the people that work there has been considered. Don’t get me wrong, it’s hard work, speaking to customer after customer can be challenging, but the sense of belonging, being part of an amazing team and contributing to something bigger really does make every second worth it. You are joining a family not a company of individuals.
I cannot recommend working here highly enough. I feel privileged to be part of such an inspiring and growing company, with many, many opportunities and exciting times to come.
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The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.