Being a good neighbour

We aim to play a key role in our local communities. Our colleagues are allocated time away from their day to day role, to fulfill an exciting community day every year. Whether you choose to support one of our charity partners, a local fundraiser or another worthy cause, our community days are a great opportunity to give back to the areas where we live.

Colleagues also mentor young people as part of the Be the Change education programme. We sponsor Be the Change, which helps, supports and inspire local 13 to 14-year-old students to develop vital business skills that will increase their future employability.

By giving grants to communities, donating throughout the year and taking part in local programmes, we play an active role in the areas where we work.

Our commitment to our colleagues

"When you join Hastings Direct, you’re joining an organisation where you can make a real difference – to our business, our customers and our local community."

Active in our communities

We're very proud of our colleagues' activity in the community. Scroll through the images to see us what they have been up to.

Team HD raised over £2,600 at the Hastings half marathon, including £1,400 for our charity partner, Warming Up the Homeless.

Our Leicester colleagues were proud to support and attend the Enterprising Women Awards.

Our Leicester colleagues using their community day to support a local gardening initiative.

Colleagues took part in a variety of activites for our Summer of Sport event raising money for our charity partner in Bexhill, Warming Up The Homeless.

Hastings Direct vs Edgar’s Gift Charity Football match raising £960.

Charity golf day raises £4,000 for the Pink Ribbon Foundation.

We raised hundreds for our local charity partners at this year’s Valentines events.

Team Hastings won big at the Leicester market pancake race, taking the top prize and raising money and awareness for local hospice, Loros.

Supporting great causes

Throughout the year our Colleagues make massive efforts to raise money for our charity partners, as well as contributing to the local communities we work in through a wide range of fundraising events and activities. In 2018 we raised over £50,000 for our charity partners and we’re looking to raise even more for our 2019 beneficiaries:


The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.


As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.