Claims at Hastings Direct
In claims, we aim to reassure our customers, and get them back on the road as quickly as possible. How? By settling claims fairly, while also looking to save the company unnecessary costs.
It’s not surprising that working in claims is all about excellent customer service. We receive calls from a range of customers who’ve usually just had quite a traumatic motoring experience. Join us and you’ll need to be good with people, able to empathise with the customer’s situation, and have an eye for detail to get all the relevant information so the claim goes as smoothly as possible. Don’t worry if you’ve never done this kind of work before - our excellent training programmes will help you to develop any relevant technical skills.
We’re always looking to improve the service we give to customers, as our business continues to grow, so claims is a dynamic and rewarding place to build your career. If a career in Claims does appeal to you, you may also be interested in the opportunities we have to offer in Customer Services.