Digital Product and Marketing at Hastings Direct

In Digital Product and Marketing we’re passionate about the customer experience and look after everything that connects us to our customers, from intuitive and compelling digital tools and journeys, to our tone of voice in every customer touchpoint. 

As Hastings Direct becomes an increasingly digitised business, our teams are at the heart of it all. We drive the change and ensure a high quality experience that makes a real difference for our customers.

We’re involved in a wide range of interesting and challenging projects, from developing new TV adverts, to creating digital capabilities on our website and a enhancing our market-leading app. This means we’re always on the lookout for people with a variety of creative and commercial skills.

Join us and you’ll play a vital role in enabling Hastings Direct to grow. By helping to improve how our customers view and experience Hastings Direct, you’ll not only add value to the business, but you’ll have plenty of opportunities to develop your skills and build a rewarding and enjoyable career.

Our Digital Product and Marketing teams

  • arrow-down cross Brand
  • arrow-down cross Digital New Business
  • arrow-down cross Digital Service
  • arrow-down cross Customer Experience Hub
  • arrow-down cross Customer Communications

Where our teams are based

Not all of our teams operate from all of our offices. Below you can see the offices in which these teams are based.

Meet some of the team

Sofia, Senior Digital Analyst

I chose Hastings because I wanted to work for a company where I could progress professionally while still being in a welcoming and friendly environment. After six months here, I am pleased with my decision to join Hastings Direct and the team I am part of. With exciting and interesting projects, there is not only a lot to learn, but there is also room for growth, innovation and a place to bring and discuss new ideas. My current position enables me to develop my knowledge and career at Hastings while also inspiring me to keep improving and feel motivated every day.

Sophia, Product Designer

I design customer experiences and interactions that provide our customers with the best digital experience possible. I work predominately with the Digital Sales Team to understand problems our customers face when buying a policy from us and to explore opportunity spaces for improvement. I have worked at Hastings for nearly six years; I am continuously grateful for the support for my development and progression. I work with so many brilliant, intelligent and kind people who make working for Hastings an absolute pleasure.

David, Senior Product Designer

I joined Hastings Direct because I was looking for a company that offered strong career development, coupled with a great ethos and in an ideal location for me. I knew Hastings Direct as a business was developing at a rapid pace and wanted to be a part of their journey. After nearly nine years, I haven’t looked back and am still developing my skills having worked on some exciting and challenging projects. My role currently offers the perfect balance of creativity and technical thinking to keep me motivated. I’m lucky to have worked with some great people here and am able to learn from them. The atmosphere is professional and focused but you can also have fun.