Information Technology at Hastings Direct

As Hastings Direct continues to grow and evolve to meet market needs, our information technology team is in the driving seat, creating a digital organisation. With the introduction of apps, self-service options for customers and the new Guidewire platform, it’s an exciting time to join our team.

We’re a proactive, strategic, business-facing IT team that keeps up-to-date with market changes to develop solutions that improve customer experience, security, resilience and cost control. With a focus on customer needs, we work with a range of advanced tools and processes that support an agile culture, as well as complex systems and cutting-edge technologies. In fact, we aim to be the leading UK insurance brand for simplicity through digital.

To achieve this, we need strong communicators and team players who can work collaboratively and are always keen to learn. Bring us this and we’ll give you access to both in-house and external training to build your skills and knowledge.

Our Information Technology teams

IT Delivery

IT Delivery

As well as fixing problems and planning improvements to existing systems, we also support the technical implementation and delivery of new systems across the company and ad-hoc projects.

IT Infrastructure

IT Infrastructure

From installing and maintaining cables in our buildings, to keeping systems running, we make sure all our IT equipment and systems work.

IT Operations and Service Desk

IT Operations and Service Desk

We support system issues for everyone at Hastings Direct and make sure they have all the IT equipment they need, such as phones and laptops.

Testing

Testing

We play a vital role, ensuring the quality of new developments before they go live. Using a variety of advanced technologies and working closely with other Hastings Direct teams, we apply a range of tests, including business user acceptance testing.

Meet some of our Information Technology team

Tim Padwick
Applications Developer

There are so many wonderful things about working for Hastings Direct. My favourite is the way the company helps colleagues develop their careers. I started off on the phones and worked my way to an Analyst Developer role. My current role can be incredibly busy. At the moment, we’re implementing a new broker system, so I’m helping to refine the application to the company’s needs. We work in an agile environment and everything’s fast paced. But I love the company culture and enjoy working with everyone. In my previous job, I worked a lot on my own and it could get lonely.

Raymond Allen
2nd Line IT Support Technician

I’ve always lived in Bexhill-on-Sea, so the opportunity to join a dynamic company where I could walk to work was too big to pass up. The best thing about working here is the people. Our team are great - we know how to work hard, but we have fun at the same time. And we’re always there to support each other if needed. We’re making lots of changes at the moment, retiring old systems and implementing new ones, while keeping the business running at the same time. It makes it enjoyable, because every day’s different.

Where our Information Technology teams are based

Not every one of our roles are available in all our Hastings Direct offices. Here are where you can find the roles you are interested in.

 

Bexhill-on-Sea

Leicester

London

Inside Hastings Direct

Want to know more about our IT team? Meet our Group Planning & Corporate Projects Director, Penny Cuthbert

Meet Enterprise Architect Gareth, and hear why he enjoys working for Hastings Direct

Meet Adam and hear about his development journey from Developer to Solution Architect

View all stories

Latest jobs

Here are just some of the vacancies that we currently have in Information Technology. Simply, click on the 'Full details' button to find out more. You can see all the jobs we have here by clicking the 'Search all jobs' button.

But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts'. That way, we’ll get in touch when a relevant job does come up.

Email the recruitment team

Analyst Developer | Bexhill-on-Sea

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Network Solution Architect | London

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Cloud Solution Architect | London

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3.3

The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.

3.6

As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.

©2017 Hastings Insurance Services Limited