Pricing at Hastings Direct

A career in Pricing at Hastings Direct will be varied! While the core of what we do is about giving our customers a fairer price by identifying opportunities to improve how we assess risk, it’s the way that we work that makes the job exciting. It’s essential for us to find new ideas and perspectives and that enables us to drive change – a real advantage of a career with us is that you get to own and oversee the project from inception to it being live online.

The market is constantly changing so we need to be agile and creative; colleagues are encouraged to explore and, with the backing of our supportive team, you’ll have the opportunity to own and champion your piece of work from day one. Collaborative working is at the core of what we do because it’s our people that make the business successful – you’ll be part of an amazing team of colleagues who will be there to guide you, support you or just have a chat with.

Two colleagues working at computers, with one pointing towards a monitor.

How we work

Two colleagues seated in a canteen having a conversation, one holding a mug.

Risk Pricing is an exciting team to be a part of because we have the ability to affect real change – whether that be for our customers, colleagues or wider community, and that is all made possible by the fact that we blend commercial and technical detail.

As a team, we work across a range of cloud-based platforms in multiple languages (R, SQL, Python) and we’re always looking to broaden and tap into the wide range of talent we have in house. All colleagues are provided with a Microsoft surface laptop and the essential equipment to make working at home as comfortable and productive as possible.

We know that flexibility is crucial to our colleagues but also that being in the office has its advantages too! Hybrid working is based on colleagues working one day a week in any of our offices (with the option to be office-based full-time if desired). We also recognise that our colleagues have commitments so we are open to discussing how we can adjust your working pattern to suit your needs.

We believe that to continue growing we must invest in our talent. Our people are our biggest asset which is why we support, encourage and have heaps of opportunities for personal development. We nurture a culture of learning that gives protected time for development, we have multiple internal mentorship schemes and pride ourselves on our ability to help grow future leaders from day one. We strive for technical excellence and you’ll have the opportunity to learn from some of the brightest and best in the industry.

Where our teams are based

Not all of our teams operate from all of our offices. Below you can see the offices in which these teams are based.

Meet some of the team

Robbie, with brown hair, wearing a suit and tie in front of a window .

Robbie, Risk Pricing Manager

I joined Hastings Direct as a graduate in the Risk Pricing team in 2020 with no prior industry experience. Since joining, I received clear guidance and development opportunities that enabled me to progress from Junior to Senior Analyst and ultimately to manager. Within Risk Pricing, there is a strong focus on unlocking everyone’s potential and encouraging skill development through a wide range of opportunities.

This role offers a unique chance to see how your analysis directly influences business decisions and contributes to achieving companywide goals. Problem solving is a core part of the job, used daily, and innovative thinking is always encouraged to deliver effective solutions.

Hastings Direct is an excellent place to start your career in insurance, offering abundant opportunities for growth and progression.

A photo of Juliette in front of trees and wearing a floral-patterned top.

Juliette, Pricing Manager

I joined Hastings in 2024 as a Pricing Manager in the Retail Pricing Team. I work specifically with two of our smaller products, bike and van - this opens up a variety of opportunities to work closely with many areas of the business.

Having worked previously in large and start-up insurers, I really feel like Hastings blends the best of both worlds. We get things done, and it's awesome to get involved in different projects in a fast growing yet established insurer.

Hastings is a fantastic place to work, mainly because of the people here and their collaborative can-do mentality!