Mayor Sir Peter Soulsby joined Hastings Direct and members of the Leicester community last week to celebrate its first year in the city.
Charities, local businesses and members of Leicester Council came together at the St George's Way office to toast Hastings Direct as it continues to grow and become one of the largest employers in the city with over 560 colleagues, compared to 36 a year ago. Recently launching its claims department, Hastings Direct's Leicester office has now taken over 1.2 million calls and has raised over £4,000 for charity.
Hastings Direct CEO, Gary Hoffman, welcomed guests to the event and expressed his thanks to the local and business community outlining Hastings' incredible journey so far and the welcome support that has been received. Gary went on to present the quarterly donation cheque of £1,970 to Hastings Direct’s chosen 2016 charities in Leicester, The Dorothy Goodman School and The Bridge.
Mayor Sir Peter Soulsby spoke highly of Hastings Direct highlighting how the company had fulfilled the promises proposed when it chose the city as its third UK site in 2015 by offering great career and employment opportunities and contributing to the city community.
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.