I joined in 1997 as a recent graduate, when Hastings Direct was a new company. As the business has grown, so has my team. I’ve gained more and more responsibility and the variety of activities I’m involved in means there are always new challenges to meet and explore. I believe it’s the open and honest relationship the company has with its colleagues that nurtures our can-do attitude. There always seems to be a positive approach even when things don’t go to plan. The community spirit’s also very good and we really make a positive impact on local communities.

There’s always something new to work on here, so my role is never dull and there are lots of opportunities to develop into different areas. It’s a very supportive and relaxed environment - if you have an idea, it’s taken into account and you’re recognised for your contribution. In the underwriting team, you may be doing the same role as your colleague, but you could be completing different tasks and this allows you to learn from each other’s skills and strengths. I also enjoy the opportunity I get to experience new cutting-edge tools and techniques.