Underwriting Services at Hastings Direct

As a small team working on a broad range of projects that have major business impact, we’re crucial to the company’s success. By studying historic claims data, analysing trends and opportunities and assessing which risks that we cover, we ensure the business collects enough premiums to cover the cost of customers claims.

This includes researching and analysing new types of data which could improve our pricing even further. From hypothesis testing, to product design and presenting our findings to different audiences, it gives you the chance to develop a full range of skills and strengths.

We look for people who combine a thorough, analytical approach and an eye for detail with strong technical knowledge of policy and claims, or analytical and programming skills. Join us and you’ll enjoy the opportunity to learn a variety of new skills and further your career in an environment that encourages a can-do attitude.

Our Underwriting Services teams

Actuarial Modelling

Actuarial Modelling

As well as building pricing models for Advantage Insurance who underwrite 90% of our policies, we also constantly research new developments to improve both models and data.

Case Referral

Case Referral

Dealing with queries passed on by the claims team, we investigate claims to check if they’re valid or fraudulent. We also handle Police calls to confirm if customers they’ve stopped are covered.

Commercial Underwriting and Segment Managers

Commercial Underwriting and Segment Managers

We cover everything from ensuring pricing models are fit for purpose and monitoring accounts for consistent performance, and making relevant adjustments, to working with the actuarial team to investigate new ideas and data.

Polaris Team

Polaris Team

We use specialist product-building software to create and maintain underwriting products for Advantage.

Product Development

Product Development

We test Advantage products at every stage after implementation to ensure they’re achieving their purpose, and update Advantage policyholders on the MID website.

Meet some of our Underwriting Services team

Graham Frost
Head of Actuarial Modelling

I joined in 1997 as a recent graduate, when Hastings Direct was a new company. As the business has grown, so has my team. I’ve gained more and more responsibility and the variety of activities I’m involved in means there are always new challenges to meet and explore. I believe it’s the open and honest relationship the company has with its colleagues that nurtures our can-do attitude. There always seems to be a positive approach even when things don’t go to plan. The community spirit’s also very good and we really make a positive impact on local communities.

Aris Vilkaitis
Head of Pricing and Segmentation

There’s always something new to work on here, so my role is never dull and there are lots of opportunities to develop into different areas. It’s a very supportive and relaxed environment - if you have an idea, it’s taken into account and you’re recognised for your contribution. In the underwriting team, you may be doing the same role as your colleague, but you could be completing different tasks and this allows you to learn from each other’s skills and strengths. I also enjoy the opportunity I get to experience new cutting-edge tools and techniques.

Where our Underwriting Services teams are based

Not every one of our roles are available in all our Hastings Direct offices. Here are where you can find the roles you are interested in.

 

Bexhill-on-Sea

Leicester

London

Inside Hastings Direct

Women in Data at Hastings Direct

From Graduate Pricing Analyst to Senior Pricing Analyst - meet Angela

Want to know more about our Underwriting team? Meet our new Director of Actuarial, Data and Decision Sciences, Peter Kelly

View all stories

Latest jobs

Here are just some of the vacancies that we currently have in Underwriting Services. Simply, click on the 'Full details' button to find out more. You can see all the jobs we have here by clicking the 'Search all jobs' button.

But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts'. That way, we’ll get in touch when a relevant job does come up.

Email the recruitment team

Telematics First Responder | Bexhill-on-Sea

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Account Analyst | Bexhill-on-Sea

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Segment Analyst | Bexhill-on-Sea

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Find out more about...

Glassdoor 3.6

The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.

It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.

There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.

There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.

Indeed 3.6

As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.

All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.

It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.

The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.

©2017 Hastings Insurance Services Limited