Hastings Direct in Leicester

Join us in our open plan offices in Leicester and you’ll find a bright, colourful, fun environment that’s a great place to work. Whether you’re having a meeting in one of our indoor beach huts, or taking a quick break and making the most of our games area, you’ll find it’s an environment that brings out the best in you.

Please press the buzzer at the office building and report to reception on ground floor upon arrival.

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Finding our office

Hastings Direct Leicester Interior.jpg


1st Floor
1 St George’s Way


01424 735735 (Ext 8924)


Meet some of the team

Payal, Training Advisor

I joined Hastings Direct in 2015. While I started as a Customer Representative, within seven months I was seconded as a Training Advisor and have since progressed to Training Executive. I have been a Coach, a Model Office Leader, taken part in our ‘Be the Change’ initiative, played an active role in our Charity Committee and even travelled to South Africa to provide training. But all through my journey so far, I’ve never lost sight of what’s important - keeping our customers at the heart of everything we do.

Winner of: Regional Best Newcomer Award (2017) and National Winner of the Outstanding Contribution to the Company (2018).

Neha, Customer Services Team Leader

The Hastings Direct way of working allows me to focus my efforts and deliver the very best service for our customers and the best results for the company. If you are committed and passionate in what you do, it will carry through to your work. Our commitment to the 4Cs not only brings out the best in me, it also helps me direct my team in delivering a great customer experience. And we’re well recognised for our hard work, wining monthly and annual colleague awards and even the ‘Best Team’ award in 2016. I am so proud of my team, and that award meant even more to me than winning the ‘Best Team Leader’ award the previous year.

Joe, New Business Review Team Leader

My job is to lead New Business Review agents and provide them with all the resources they need to validate policies for the department. One of my favourite aspects of the job is getting to assist agents with their development and progression. I also play an active role in the department change projects, which means I'm always up to date on new processes. As a result, I'm able to keep a solid technological foundation.

Life in Leicester

Leicester’s a vibrant, diverse city with over 2,000 years of history. From the Curve Theatre and the National Space Centre to Premiership football and rugby, fantastic shopping and Abbey Park’s green spaces, it offers a huge range of things to see and do.

The surrounding Leicestershire villages and countryside are within easy reach of the city centre. Or, if you want to travel further afield, you can jump on a fast train and be in London in just over an hour.

More about Leicester