Customer Services at Hastings Direct
We’re the face of Hastings Direct, making sure our customers receive a professional, accurate and high-quality service so they come back to us year after year. It’s about protecting our customers by being fair and trustworthy, and following industry standards and regulations.
Our sites in Bexhill-on-Sea and Leicester are fast-paced, dynamic and constantly evolving to keep pace with customer needs. So, we give our people in-depth training and support to ensure they’re up to speed with every change.
We look for team players who are great with people and can work on their own initiative. Join us and you’ll be taking large numbers of calls, so you need to be resilient and adaptable to deal with any customer need. You’ll also discover a really social atmosphere at our sites, where friendly, supportive colleagues are always ready to help each other out.
If a career in Customer Service does appeal to you, you may also be interested in the opportunities we have to offer in Claims.