Insight (Counter Fraud) at Hastings Direct
We are market leaders in insurance counter fraud. Our specialist teams investigate and validate our claims with one single aim - to protect our customers. We know that the majority of our customers are honest, so we work tirelessly to stay one step ahead of the fraudsters. This is no easy task.
We're continuously designing, implementing and reviewing our policies, procedures and systems, including the recent launch of a state-of-the-art system that can automatically detect suspicious claims and new policies. We use it daily to helps us identify fraud more efficiently.
Insight (our Counter Fraud department) is an incredibly fast-paced, agile and collaborative environment. Our team is not only committed to fighting fraud, but are also flexible, collaborative and able to adapt to different challenges. It is our collective enquiring minds that help us question, investigate and challenge fraudulent claims. After all, if something doesn’t seem right, there’s a good chance it isn’t!