Commercial at Hastings Direct

In Commercial, we ensure our products meet customers’ needs and are priced appropriately. This involves everything from managing insurers, developing and managing products, and being accountable for sales, to retention, mid-term adjustments (MTAs) and cancellations. We also manage Premium Finance for customers who pay monthly.

Our main task is to change product costs in line with market needs. This means we need to understand business needs and the potential impact of our recommendations and have the confidence to propose change and argue our case convincingly.

To join our Commercial teams in Bexhill-on-Sea and London you’ll need a strong business focus and an entrepreneurial approach, with the ability to interpret and analyse complex numerical data and contribute ideas. We also look for a desire to build your knowledge and the ability to influence people at all levels.
 

Our Commercial teams

  • arrow-down cross Car New Business
  • arrow-down cross Growth Products including Insurer Development
  • arrow-down cross Assurance Team
  • arrow-down cross Product Team - Ancillaries
  • arrow-down cross Product Team - Premium Finance
  • arrow-down cross Product Team - Product Management
  • arrow-down cross Strategic Projects
  • arrow-down cross Car Retention and In-life

Where our teams are based

Not all of our teams operate from all of our offices. Below you can see the offices in which these teams are based.

Meet some of the team

David, New Business Commercial Manager (Motor)

In Commercial, we get to collaborate with and support many different departments, so I define, lead and deliver some very interesting strategic projects. This means I regularly engage with senior leaders, who are always accessible, engaging and take a keen interest in me as an individual. It’s refreshing working in an organisation where my peers are hugely driven and ambitious and work in a collaborative way. I think, in the main, we truly understand the benefit of working together for collective success and what that approach can enable you to achieve.


Fred, Head of Retention and In-life

I joined Hastings Direct in 2019, having previously spent my career working in telecoms. I made the move as I was really impressed by not only the company’s ambitions for growth, but also the clarity of their strategy to achieve that growth – joining really was a no-brainer for me. Since joining, I’ve been hugely impressed by the openness and accessibly of senior leadership within this organisation; it’s very evident to me that transparency, availability, and collaboration are consistent qualities of senior leaders here. I’ve also found the collaborative spirit and “can-do” attitude from everyone I work with across the organisation really invigorating – everyone seems incredibly invested in the success of Hastings Direct, are very motivated to achieve that success, and I’ve personally found working as part of an organisation with that collective attitude really fulfilling.