I worked for many years within the Rehabilitation sector on the outskirts of London, however, in 2017 my family and I made the decision to look for a fresh start by the seaside. I was looking in the Sussex area for a reputable and growing business, where I could build my career but also maintain a healthy work life balance, which would enable me to spend quality time with my young family. After speaking to friends and family in the local area, Hastings Direct sounded like the perfect place for me and after applying, I was fortunate to be offered a Team Leader position within Technical Claims.
I love the flexibility and varied opportunity as a Claims Team Leader. In my short time here, I have had the opportunity to work on several different projects within numerous areas across Technical Claims, which has enabled me to develop my commercial awareness. I have also found that colleagues within the Technical Claims department possess a great desire to progress and develop, which makes it a privilege to manage a team with such drive.
I have never worked in a business before that is so focused on developing their colleagues. Within my first week I was put forward to join a 12 month leadership program, which I found incredibly useful despite the vast leadership experience I already possessed from my previous roles. There has also been numerous training courses and case study sessions I have taken part in, including the opportunity to become a mental health first aider, which really shows the focus the company has on continued development for its employees. Within two years of being at Hastings Direct I progressed through three different areas of Technical Claims, and so the opportunity to develop is clear to see, if the hard work and desire is put in.
I most enjoy the social aspect at Hastings, both of being part of my team and the wider management team. We have regular team meals and nights out, which helps massively with creating positive vibes and team harmony within the workplace.
If you would like to find out more about the opportunities in our Technical Claims team, click here.
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.