My family and I relocated to the south coast four years ago and I was looking for a new career away from retail. I was originally attracted to join Hastings Direct because I knew that insurance was a growing industry and the company had a range of opportunities for colleagues to develop. Since then, I have seen Hastings Direct expand to further offices including a city centre office in Leicester.
In September 2016 I moved from full time to part time shifts to offer my family extra childcare support. I have progressed to a Digital Customer Representative and when I work evenings I’m a coach for new colleagues in Academy. Working part time at Hastings Direct has allowed me and my wife to have our own careers. The flexibility in my work enables me to arrange a shift plan that suits my home life and gives me a great work life balance. It allows my wife and Ito share the responsibilities of childcare while bringing money into the household and giving us quality family time at the weekends.
My wife and I both enjoy working and appreciate the time we have to socialise with other adults. I love the variety of work and the diversity of people I work with at Hastings Direct. I enjoy working in our Head Office because the majority of departments are here in Bexhill – it’s very easy to find a colleague from another area of the business to help with a query. Everybody in the company is keen to help and I love that we’re all moving in the same direction.
Hastings Direct has been very supportive since day one, particularly my Team Leader who is invested and knows my motivations inside and outside of the company. Hastings Direct cares about its colleagues and takes notice in what is happening in our lives.
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.