I joined Hastings Direct Claims department in 1998 when it was a much smaller organisation. Despite the huge growth of the company in recent years, one thing that hasn’t changed is how well I’ve been looked after as a colleague at Hastings Direct.
My hours originally covered evenings as I had young children. As the children grew, my hours were able to grow too and I am so grateful for the understanding I’ve received to help me flex around my family. In 2012, I successfully applied to be a Team Leader on a full time basis.
I’ve always felt valued and respected by everyone around me. As well as flexing my working hours, I’ve had bereavement support and guidance with my career aspirations. Regardless of my need, I always know where and how I can get support.
I’m often asked why I’ve stayed so long at Hastings Direct. It’s not laziness or lack of ambition. - why would I leave? I have everything I need for a good work-life balance and I’ve made some great friends, many of whom have been here nearly as long as me!
One thing that’s impressed me most recently is the focus on mental wellbeing. The available support spreads far and wide from a brief chat, to a having wellbeing meetings, alongside free weekly mindfulness and Pilates classes for everyone.
Now both my children also work here! They’ve formed their own career journey and equally feel valued. You can imagine my poor husband having to listen us all talking about Hastings Direct at the dinner table! Before you ask… I’ve tried to get him in, but he’s happy doing what he does!
If you’re interested in joining Hastings Direct then please click here to view our current vacancies: https://www.hastingsdirectcareers.com/
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.