"Whilst on maternity leave following the birth of my first child I was made redundant by my previous employer. As you'd imagine, I was full of worry - I had to find a new job as well as find my way as a new mum. However, my worries were soon put at ease when I found that Hastings Direct were recruiting for a part time Team Leader - this was a great opportunity for me as I was able to use the skills I had developed via my NVQ Level 2 in Team Leading.
When I first joined Hastings Direct as a part time Team Leader the role helped me to achieve a perfect home/work life balance. During the day I spent time with my daughter and during the evening and weekends I was able to challenge myself at work to be the best Team Leader I could be. The best thing about working part time was the huge saving we made on childcare. On average my husband and I saved almost £600 a month because of the part time hours I worked at Hastings Direct, and because of this saving; we were able to have two family holidays a year. It also allowed both my husband and I to have one to one time with our child; which we feel is so important.
Having now completed Hastings Direct's in-house Team Leader training, I feel I have been supported and further developed my career with the company. Since January 2017 I have progressed to a full time Academy Team Leader.
I now work fixed shifts across afternoons to evenings and weekends which allow me to still have a positive work life balance; enabling me to plan ahead and be flexible with my home life. I feel paying for childcare is similar to giving a salary away so I feel very lucky to not have to call on it and I'm able to save while working full time due to my shift pattern. When I work weekdays I spend every morning with our daughter and my husband is with her every evening. So, we're still saving on childcare as well as spending our one to one time with our daughter. On the weekends we spend time as a family and when I do work a weekend I have a weekday off which allows me to have time to myself, which is also important!
I feel very fortunate to do a job I love while being able to have a great family life - a real 'win win' situation!"
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.