I left Hastings Direct in August 2017. However I soon realised I wanted to return as I missed the camaraderie and support of my colleagues as well as the culture of the organisation. Hastings Direct has always looked to do the right thing for colleagues, customers and communities local to its offices and I was delighted when they welcomed me back in December 2017.
Since I returned, it feels like I’ve never been away! Everyone has welcomed me back with open arms and the relationships I had left behind picked up exactly where they left off. In the short time I was away I also have noticed some changes. Hastings Direct now has a greater choice of shift patterns for call centre colleagues, has created ways to improve colleagues’ work-life balance and increased the benefits it offers. My role as Operational Support Manager gives me flexibility, which means I get quality time with my son. In addition, the support I get from my leader and my colleagues is excellent and helps me perform to the best of my ability.
Now I’m back, I’m keen to continue to develop my career at Hastings Direct and make the most of the opportunities that exist. The future here is bright and I’m excited to be back and part of the Hastings Direct journey and its continued success and growth.
The shifts in customer service teams are quite colleague friendly. There is free tea and coffee in the call centre, and a subsidised Costa Coffee and canteen. There are lots of incentives to earn more, and a decent social life.
It has a really positive environment with everyone who works there being very helpful. The managers really do go out of their way to assist you. There are a lot of benefits and rewards at Hastings Direct which if you are doing well are quite easy to achieve.
There is a well-rounded approach to the wellbeing of all colleagues, including an inclusive approach to wellbeing activities. Hastings Direct aims to roundly develop colleagues and set them up for future careers within the company.
There is a wonderful work environment, with a strong sense of team work which purveys throughout the business. And there is a sense of friendly competition which works to heighten this.
As an employer, Hastings Direct offers a lot of company benefits to all employees which are fantastic and I feel this is quite unique. The company culture is inclusive and encourages everyone to participate in local causes.
All employees are well looked after, respected and recognised for the hard work we do for the company. It is a great experience to be working with such amazing team. It much easier for me to balance my work and personal life.
It’s a great place to work with amazing benefits, support and colleagues. Lots of hands on support. Amazing rewards for achieving targets and also plenty of time to get together as a team outside of work and bond with your colleagues.
The company culture, management structure and general atmosphere is really good. The share scheme and Hastings Direct rewards are also fantastic for staff.